Services & Pricing | Jacaranda Hospitality Management

SERVICES & PRICING

Premium hospitality. Not premium commissions.

From the first guest message to the final turnover, our Greater Orlando team brings thoughtful hospitality and resort-quality care to your vacation rental. One dedicated partner. More room to enjoy hosting.

A two-month commitment for each billing period. Cancellation requires 30 days’ written notice, subject to the final service agreement.

THE SIGNATURE OPERATIONS SUITE

$699

per property / month · billed $1,398 upfront every two months

Guest communication & reservation coordination · Customized digital property guides · JHM resort-quality housekeeping · Documented inspections · Issue escalation · Host communication

One team. A signature guest experience.

Personalized digital guides, thoughtful guest care and our own resort-quality housekeeping—connected to make hosting feel effortless.

Guest communications & support

Guest messaging support runs daily from 7 AM–11 PM Orlando time, with a response time of 15 minutes or less as our priority goal—not a guarantee. An after-hours emergency call line assesses urgent issues and coordinates escalation. Local support can be dispatched as needed during support hours.

Guest communications & support

Your property’s digital guest guide

A customized digital guide created specifically for your property, with check-in, parking, access, Wi-Fi, amenities and checkout instructions. Guests have practical information at their fingertips, supported by professional remote coordination.

Your property’s digital guest guide

Resort-quality housekeeping & readiness

Our own housekeeping team delivers room-by-room turnovers to JHM’s resort-quality standards, supported by digital checklists, completion photos and quality checks. Guests pay a cleaning fee of 30% of the stay subtotal directly to JHM, separate from the management fee. Deep cleaning, excessive messes and specialist work are not included in routine turnovers; we notify the host as soon as possible so these can be addressed promptly.

Resort-quality housekeeping & readiness

Amenities & inventory, your way

Skip the supply runs—or stay in control. Choose JHM to source and replenish your guest products, with the cost of products invoiced to you, or manage your own inventory and the items you provide. If we are chosen to source and replenish, we will take care of the product selection, and presentation to ensure that they are perfect for your guests.

Amenities & inventory, your way

Operational support & host communication

Stay informed without chasing updates. We keep you connected to reservations, guest issues, housekeeping and property readiness, with clear communication from one dedicated team. Additional listing, pricing, photography or platform services are confirmed in your agreed scope.

Operational support & host communication

Proactive property oversight

Our documented inspections spot damage, missing items and maintenance concerns early. Findings and high-resolution photos go directly to you for review, with prompt escalation when action is needed. Repairs, contractors and specialist work are separate expenses; claim decisions and submissions remain with the host.

A reliable reset. A guest-ready property.

Our housekeeping team follows JHM’s room-by-room resort-quality standards: fresh linens and towels, disinfected high-touch surfaces, checked furnishings, clean floors and consistent presentation. Digital checklists, completion photos and a recorded readiness status document each turnover.

A thoughtful welcome, tailored to your property. Choose our hassle-free product supply and replenishment option, with products invoiced to you, or retain control of your own guest supplies and inventory. Either way, we establish clear stock levels and presentation expectations so essentials are ready for each stay.

Hosts provide a suitable lockable supply closet, cabinet or storage area, separate from guests and accessible to authorized JHM team members. Supply responsibilities and product charges are confirmed during onboarding. Linen and laundry services, cleaning equipment, repairs and other third-party expenses are distinct from management fees unless agreed otherwise.

The Jacaranda Promise

Thoughtful care. Guest-ready spaces. A team that keeps you informed. Guest messaging is available daily from 7 AM–11 PM Orlando time, with a priority response goal of 15 minutes or less. Our after-hours emergency call line helps assess and escalate urgent issues.

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Questions? Talk to our team

Jacaranda Hospitality Management

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